LoftPGLOFT PG
HomeProgramsHow It WorksCareers
Log InSign Up
LoftPGLOFT PG
HomeProgramsHow It WorksCareers
Log InSign Up
Home›Privacy Policy

Privacy Policy

Last updated: April 15, 2026

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Cookies and Tracking
  5. Data Security
  6. Data Retention
  7. Your Rights
  8. Children's Privacy
  9. Changes to This Policy
  10. Contact Us

Plain language summary: We collect only what we need to provide our service, we never sell your data to third parties, and you can request deletion of your account and data at any time by contacting us.

1. Information We Collect

When you use LoftPG, we collect certain information to create your account, process your subscription, and deliver your exam prep experience.

Information You Provide Directly

  • Name and email address when you create an account
  • Payment information processed securely through our third-party payment provider (we do not store full card numbers)
  • Profile details you optionally provide, such as the exam program you are pursuing
  • Messages or inquiries you submit through our contact or affiliate forms

Information Collected Automatically

  • Device information such as browser type, operating system, and screen resolution
  • IP address and general geographic region
  • Pages visited, features used, and time spent in the platform
  • Progress data such as lessons completed, quiz scores, and practice exam results

2. How We Use Your Information

We use the information we collect to operate, improve, and personalize LoftPG. Specific uses include:

  • Creating and maintaining your account
  • Processing subscription payments and managing billing
  • Delivering your exam prep program and tracking your progress
  • Sending transactional emails such as receipts, trial reminders, and account notifications
  • Sending optional marketing emails if you have opted in (you can unsubscribe at any time)
  • Analyzing how the platform is used so we can improve the product
  • Detecting and preventing fraud or abuse
  • Responding to your support requests or inquiries

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:

Service Providers

We work with trusted third-party vendors who help us operate the platform, including payment processors, email delivery services, and analytics providers. These vendors are contractually obligated to use your data only to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of LoftPG, our users, or others.

Business Transfers

If LoftPG is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how people use our platform.

Types of Cookies We Use

  • Essential cookies - required for the platform to function (login sessions, security tokens)
  • Analytics cookies - help us understand usage patterns so we can improve the experience
  • Preference cookies - remember settings such as your last program or display preferences

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

5. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

No system is completely secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we retain your data for up to 12 months in case you return, and then delete or anonymize it unless a longer retention period is required by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access - You may request a copy of the personal data we hold about you.
  • Correction - You may ask us to correct inaccurate or incomplete information.
  • Deletion - You may request that we delete your account and associated personal data.
  • Opt-out - You may unsubscribe from marketing emails at any time using the link in any email we send.
  • Portability - You may request an export of your data in a common format.

To exercise any of these rights, contact us at the address listed below. We will respond within 30 days.

8. Children's Privacy

LoftPG is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us and we will promptly delete the account and associated data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will notify you by email or by displaying a notice in the platform before the changes take effect.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us directly.

Questions About Your Privacy?

We are happy to help. Email us and we will respond within one business day.

contact@loftpgllc.com
LoftPG

We help people pass the insurance exam and change their financial story. Interactive prep. Real careers. No degree required.

loftpgllc.com

Programs

  • Life & Health
  • Property & Casualty
  • All Programs

Company

  • About LoftPG
  • Our Mission
  • Job Board
  • Blog
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Refund Policy

2025 Loft Professional Group LLC. All rights reserved.